Terms & conditions

Cancellation and Payment Policy

Cancellation Policy

Bookings made directly through our website require a 30% confirmatory deposit of the total amount, with the balance due at least 72 hours before check-in. However, during high season periods, events, or trade fairs, the specific payment methods and cancellation policy for each booking will be communicated to you directly via email.


Payment Details

We accept the following major payment methods:

  • Satispay
  • RevolutPay
  • Credit Card (Visa and Mastercard circuits)
  • Advance or Immediate Bank Transfer
  • Cash (within legal limits)

PayPal® payment is also possible with a 3.5% of surcharge for service fees.

Please specify your preferred method in the notes; you will receive an email or WhatsApp with the instructions.